Keep your guest engaged with your brand by distributing messages via email, WhatsApp, WeChat or SMS at anytime, with a simple step-by-step campaign and segment creator.
The guest data in your property management system (PMS) is one of the most valuable asset to your hotel.
Here are some of the things you can do with HotMark:
Email, Whatsapp, SMS
Preferences, loyalty, country & more
Open, view, click, booking code & more
Oracle, Protel, Infor & more
It is now important than ever to have a deep understanding of our guests to engage with personalized messages.
HotMark helps hotelier to deliver customer-centric engagement experiences. Better experiences lead to stronger relationships with your customers and reduces customer churn.
Engage with guests that chose to receive updates via WhatsApp.
From sending promotions, product updates, or during stay notifications, HotMark provide a robust step-by-step campaign creator where hotel can schedule.
With 2 Billion users worldwide, WhatsApp is the top messaging application on the market today followed by Facebook Messenger and Wechat.
Engage with your guests at the right time by sending SMS alerts during stay.
SMS is one of the most useful communication channels to send important and critical alerts or notifications.
Send personalised booking confirmation via email, whatsapp or SMS
Collect guest preferences, prepayment etc
Allow guest to submit request, feedback, or any issue during stay
Collect guest feedback and encourage them to submit review to TripAdvisor, Google and more
